One of the most frequently asked questions we get from our customers is: “ If I buy a stainless steel sink, will it scratch?” 
The answer is yes. Stainless Steel will always scratch and because of the directional polishing marks on many models the scratching will show up quite dramatically initially. However, with use and cleaning using a proprietary cleaner the stainless steel will eventually build up a patina over the years and the scratching marks will not be as evident. 
 
How can stains be avoided? 
Stainless steel worktops are not totally stain resistant; we recommend quickly removing liquids and food products that could stain if left in contact with the worktop for prolonged periods of time. Examples of such substances are tea bags and foods or liquids with strong natural or artificial colours such as beetroot, turmeric, red wine etc. Stains can be easily removed by applying Cream. Work the cream into a paste with water, leave to agitate on the surface for a few minutes, remove with a damp cloth and polish with a microfiber cloth. Always clean in the direction of the grain. We cannot guarantee that stains will be removed if they have been left untreated for a prolonged period of time. Remember, too, that acidic substances may also cause discolouration on your worktop. You can find more information on how to clean Stainless Steel Worktops. 
 
How can I remove rust spots from my new stainless steel sink? 
Your sink is made from high quality 18/10 chrome nickel steel. That means it’s incapable of rusting or corroding in normal household conditions. If rust and corrosion problems do occur, tiny iron particles deposited on the surface will be the culprit. These either come from the water supply or are left behind by wire scouring pads or utensils. It’s essential to clean off these filings and dry the sink thoroughly afterwards. If you let them stick around, they’ll cause rust. 
If you want to remove any rust stains from your products, we recommend using a cleaning agent containing oxalic acid (e.g. Bar Keepers Friend®). Always use mild, non-abrasive cleaning agents to remove stubborn stains from your stainless steel and make sure you thoroughly rinse away any cleaning liquids once finished. Oh, one more thing, when cleaning your stainless steel, NEVER USE STEEL WOOL PADS. We, and our stainless steel, thank you in advance. 
We would point out that unless the particles are completely removed they will return. It is therefore very important that after cleaning the sink, it is dried thoroughly. This process needs to continue until the problem disappears. The problem is sometimes particularly obstinate to remove and it may take several attempts to restore the sink to its pristine condition. 
 
How do I best clean my stainless steel sink? 
Discoloration and most marks on stainless steel are caused by water-borne deposits clinging to its surface. One of the best ways to keep your stainless steel sink in pristine condition is to clean it with a product such as Stainless Steel Cleaner. 
A dull and scratched stainless steel sink can take the shine off an otherwise pristine kitchen. Although a stainless steel sink is made of durable material, scratches are inevitable. The good news is that nontoxic cleaners can remove minor scratches, and there’s a special wet-sanding technique that works well on more severe scratches. It might be impossible to completely remove deep scratches. Removing the scratches is a slow and steady process, but with a little patience and elbow grease, you can have your sink looking like new again 
 
More information can be found on Franke website 
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